Privacy Policy

1. Information We Collect

We collect only the information necessary to provide Haru's services.

A. Account Information

• Email address
• Authentication data (if signing in via Apple, Google, etc.)

B. Profile Information

• Personality quiz responses
• Personality type result
• Birth date (used to generate Saju-based insights)

We do not collect birth time or precise location data.

C. Usage Information

• Saved or bookmarked insights
• Compatibility interactions
• Feature usage (e.g., daily visits, streaks)

D. Technical & Device Data

• Device type
• Operating system
• App version
• Anonymous analytics data
• Crash reports

We do not collect payment card details. All subscription payments are processed by Apple App Store or Google Play.

2. How We Use Your Information

We use your information to:

• Generate your personality profile
• Calculate your Saju profile based on your birth date
• Deliver personalised daily insights
• Provide compatibility features
• Maintain and improve the app
• Manage subscriptions and accounts
• Respond to support requests

We do not sell or rent your personal data.

3. Legal Basis for Processing (UK & EEA Users)

If you are located in the UK or European Economic Area (EEA), we process your data under the following lawful bases:

• Consent — when you create an account and provide profile data
• Performance of a contract — to provide app features you subscribe to
• Legitimate interests — to improve and maintain Haru's services

You may withdraw consent at any time by deleting your account.

4. Data Sharing

We do not sell or rent your personal information.

We may share limited data with trusted service providers that help us operate Haru, including:

• Cloud hosting providers
• Analytics services
• Authentication services
• Apple App Store / Google Play (for payment processing)

These providers process data only as necessary to perform their services. All third-party providers are required to process personal data in accordance with applicable data protection laws.

5. International Data Transfers

As a UK-based company, your data may be processed in the United Kingdom or other countries where our service providers operate. Where required, we use appropriate safeguards to protect personal data in accordance with UK GDPR and applicable data protection laws.

6. Data Retention

We retain your personal data for as long as your account remains active.

If you delete your account:

• Your profile data (including birth date and personality results) will be deleted or anonymised within 30 days, unless required to retain it by law.
• Subscription records may be retained as required for accounting and legal purposes.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Request a copy of your data

To exercise your rights, contact us at info@kinsider.co.uk. If you are located in the UK or EEA, you may also lodge a complaint with your local data protection authority.

8. Account Deletion

You may delete your account at any time within the app settings or by contacting us. Deleting your account will remove:

• Your personality results
• Your birth date
• Saved insights
• Compatibility data

Subscription cancellation must be handled separately through your Apple App Store or Google Play account.

9. Children's Privacy

Haru is not intended for children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal data from children. If we become aware that a child has provided personal information, we will delete it.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data. However, no digital system is completely secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If material changes are made, we will notify users within the app. Continued use of Haru after changes take effect constitutes acceptance of the updated policy.

12. Contact

If you have questions about this Privacy Policy or how your data is handled, contact: